in
expert 7.1
Konstantin Mayskiy
Expert opinion

The modern online gambling industry is undergoing a major transformation, and trust and transparency are becoming key to success. Over my years in the iGaming sector, I have studied hundreds of projects, and the main market challenge has long been the gap between strict regulatory requirements and operators' real business goals. The software certification process often becomes a lengthy bureaucratic procedure that delays the launch of innovative products.

Next-generation certification laboratories are changing this approach. The main trend is implementing technological solutions for real-time audit monitoring. When a testing organization not only sets requirements but also provides a tool to transparently track every testing phase, it dramatically speeds up procedures. Expert evaluation of mathematical models, verification of random number generators, and regular platform audits protect players' rights and ensure compliance with international standards.

Today, special attention is paid to highly regulated jurisdictions. The emergence of laboratories that combine ISO accreditation with a deep understanding of B2B providers' and B2C operators' business processes creates a solid foundation for the entire iGaming ecosystem. The auditor acts not merely as an inspector, but as a technology partner that ensures the reliability of financial transactions, personal data security, and the mathematical fairness of gameplay. Modern auditing methods protect users from unlicensed software and ensure the return-to-player percentage declared by the manufacturer.

Choosing a reliable gambling establishment requires careful attention to detail, with the presence of independent auditor certificates holding top priority. Recommended online casinos offer clients maximum security, licensed software, and guaranteed payouts. Each gambling establishment on the list below has undergone rigorous verification by internationally recognized laboratories and operates in full compliance with regulatory standards.

The featured online casinos ensure fair results through regular testing of random number generators and publish up-to-date data on user return rates.

Global Lab casinos

Process transparency and high speed of bringing new products to market attract leading industry brands to cooperate with the laboratory. Operators and software providers trust professionals to verify their infrastructure, mathematical models, and random number generators. Certification by such an organization confirms that gambling sites meet strict international regulatory criteria.

Cooperation between gambling brands and an independent auditing organization confirms their commitment to providing a fair and secure environment for all player categories.

Global Lab review

The Global Lab testing facility is an international testing center and inspection body specializing in comprehensive auditing, testing, and certification of solutions for the iGaming industry. Based in Malta, the company operates in accordance with the requirements of key global regulators. Maurizio Soccodato, the founder and leader of the organization, brings many years of experience in the gambling domain. The core idea behind creating the company was to transform the traditional testing lab format, moving away from excessive bureaucracy toward maximum client orientation.

The company's key technological advantage is its proprietary GATEWAY platform. The company developed this software over more than two years in strict accordance with international ISO standards. The platform allows clients to track every step of game software, platform, and infrastructure testing in real time, cutting total certification time in half. Implementing this solution ensures a rapid time-to-market without compromising audit quality.

Global Lab's operations rely on a strict set of internationally recognized accreditations and certificates:

  • accreditation as a testing laboratory under the EN ISO/IEC 17025:2017 standard,
  • accreditation as an inspection body under the EN ISO/IEC 17020:2012 standard,
  • certification of the information security management system under the ISO/IEC 27001:2013 standard,
  • certification of the company's quality management system under the ISO/IEC 9001:2015 standard.

The organization adheres to the principles of the Declaration of Impartiality. As an independent third-party body, the laboratory is completely isolated from software developers and gambling site operators. Personnel are prohibited from designing, supplying, or maintaining systems under test. Expert and engineer remuneration is completely independent of test results or testing speed. If clients attempt to exert commercial pressure, the laboratory must notify regulators, such as the UK Gambling Commission (UKGC) or the Malta Gaming Authority (MGA), within 24 hours.

The company's geographic footprint covers Europe, Latin America, and Africa. The laboratory actively works with state lotteries, is a member of the CIBELAE association, and holds an official mandate from the Lagos State Lotteries and Gaming Authority (LSLGA) to execute certification activities in Nigeria starting June 2026. The professional community recognized the company's innovative approach with the Best Testing Lab Innovation Award at the SiGMA Europe B2B Awards 2024. To simplify international auditing service payments, the company accepts SEPA bank transfers.

Types of services

The organization provides a full spectrum of auditing, inspection, and certification services for all gambling market participants. The company's main objective is to verify the technical fairness, security, and regulatory compliance of products.

  1. Random Number Generator (RNG) Certification. Auditors conduct comprehensive analysis of software and hardware RNG modules, testing them for uniform distribution, unpredictability, and resistance to external tampering.
  2. Mathematical Model and RTP Verification. Experts perform detailed audits of game mathematics, confirming the declared Return to Player percentage (% RTP) in slots and table games.
  3. iGaming Platform and Management System Certification. Specialists inspect B2B platform architecture, Remote Game Server (RGS) aggregation systems, and Casino Management Systems.
  4. Live Dealer Studio Inspection. The laboratory audits equipment, video streams, physical roulette wheels, cards, and software in Live Casino studios.
  5. Land-Based Equipment Testing. The laboratory rigorously audits electronic table games, self-service kiosks, and betting terminals.
  6. Pre-Certification QA Testing. The company helps developers identify technical and regulatory discrepancies early in product development.
  7. Consultancy to Regulators. The organization provides expert support to state bodies regarding anti-money laundering (AML), transaction security, and legislative drafting.

When entering new markets, B2B providers often use Revolut international transfers to pay for preliminary consultancy services.

Dispute resolution

The handling of complaints and appeals at Global Lab is built on principles of objectivity, transparency, and strict adherence to international ISO regulations. Any client who disagrees with test results or encounters difficulties during project execution may file an official appeal.

  • The complaint submission process is streamlined thanks to a dedicated module integrated into the GATEWAY client platform.
  • Clients can send claims directly to the quality control department via a dedicated email address.
  • All incoming appeals are logged and processed in near real-time.
  • Only specialists who were not involved in the original testing project are assigned to review test result appeals.
  • The quality department thoroughly analyzes root causes and develops a corrective action plan.
  • The company uses data gathered during dispute resolution to continuously improve its quality management system.

Thanks to a clear division of duties and complete absence of conflicts of interest, the dispute resolution process guarantees an independent decision for every party. To reimburse administrative costs during repeat independent expert reviews, companies use BACS payment orders.

Conclusion

The inspection and auditing organization Global Lab has earned its status as one of the most progressive certification market participants in the iGaming industry. By combining official ISO 17025 and ISO 17020 accreditations with the cutting-edge GATEWAY digital platform, the company sets new standards for quality and operational speed. A clear focus on reducing time-to-market while upholding uncompromised impartiality makes the laboratory a reliable partner for emerging B2B studios and major international gambling holdings alike.

Strict compliance with GDPR norms, ongoing consultancy for state regulators, and active expansion into Latin American and African markets reaffirm the brand's global ambitions. A certificate from this laboratory serves as convincing proof for players and partners that an online casino uses fair software, securely protects data, and operates in strict accordance with the law.

Frequently asked questions

🧾 What main types of ISO accreditation does Global Lab hold?

Global Lab is accredited by the National Accreditation Board of Malta under international standards EN ISO/IEC 17025:2017 as a Testing Laboratory and EN ISO/IEC 17020:2012 as an Inspection Body. Additionally, the company holds ISO/IEC 27001:2013 certification for Information Security Management and ISO/IEC 9001:2015 certification for its Quality Management System.

❔ What are the key advantages of Global Lab's GATEWAY platform?

Global Lab's digital platform, GATEWAY, is the world's only management system that automatically handles certification processes based on ISO 17020 and ISO 17025 standards. It allows clients to track audit progress in real time, communicate directly with testers, and cut overall verification timelines for gambling software and platforms in half.

📃 How does Global Lab ensure testing impartiality and independence?

Global Lab strictly complies with its Declaration of Impartiality, operating as an independent third-party body. Company personnel do not engage in the development or maintenance of software under test, engineering compensation is completely uncoupled from test outcomes, and any attempt at client pressure is reported to regulators within 24 hours.

🎲 What role does Global Lab play in lottery sector regulation?

Global Lab possesses practical experience in certifying random number generators for state lotteries, including LOTBA in Buenos Aires. The organization is an official member of the Ibero-American lottery association CIBELAE and assists state authorities in modernizing lottery products.

🔍 How does Global Lab process client complaints and appeals?

Global Lab manages claim processing through a dedicated module in the GATEWAY platform or via a dedicated quality department email. All incoming issues are processed near real time, and appeals regarding test outcomes are always handled by independent auditors who were not involved in the original project.

👨‍⚖️ Which state regulators does Global Lab partner with in Africa?

In Africa, Global Lab holds an official mandate from the Lagos State Lotteries and Gaming Authority (LSLGA) in Nigeria. Starting June 2026, the company is responsible for inspections, certification, and compliance audits for all operators, providers, and aggregators operating in the jurisdiction.

🎰 What types of gaming equipment and software does Global Lab test?

Global Lab experts test gaming platforms, slots, Casino Management Systems (CMS), Random Number Generators (RNG), live dealer studios, and land-based equipment, including interactive kiosks, self-service terminals, and electronic table games.

Konstantin Mayskiy
Konstantin Mayskiy
Project Manager and Chief Analyst

Casinoz project manager and expert since 2009, specialising in analytics and gambling platform management. In more than 15 years, he has taken the project to the top of the industry, combining a deep understanding of online casinos with strategic planning and partnership negotiation skills. Konstantin oversees the development of the platform, introducing innovations and maintaining high standards of content quality. His expertise covers not only the technical aspects of games, but also the legal nuances of gambling regulation, allowing the Casinoz team to remain a trusted source of information for players.

Expert in:
  • nalitics of gambling platforms
  • project management
  • strategic development
  • legal aspects of gambling regulation
  • partnerships
  • content strategies
Facts checked Denis Anipchenko Editor-in-chief and online gambling expert

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Main info
Foundation date 2020
License types EN ISO/IEC 17025:2017, EN ISO/IEC 17020:2012, ISO/IEC 27001:2013, ISO/IEC 9001:2015
Name Global Lab
Site languages English
Website https://www.global-lab.eu/
Contacts
Support e-mail
E-mail
General questions
Sales department
HR department
🏠 Post address Marina Court, Triq l-Abate Rigord, Ta' Xbiex, Malta