Games with live dealers at online casinos recreate the atmosphere of land-based casinos, but only to a certain extent. Whatever it was, the game, played over the internet, imposes a specific imprint and has some drawbacks.
For example, anyone can experience connection issues, and many beginners are concerned about the following questions:
- What happens to the bets on the table in such cases?
- Does the game continue after reconnection, or does the player receive their bet back?
- How soon must I return to the game to avoid losing a bet?
In short, there are numerous issues, and we will attempt to address them following the rules of online casinos that feature live dealer games.
Below, we will discuss blackjack only because in roulette and baccarat, the player makes a bet and watches the process. He does not make any decisions and waits for the result of the spin or hand. But he gets a blackjack card to the box, and someone has to do it for him when the connection is lost.
Live Dealers Vs. RNG Games
If you play virtual blackjack with a random number generator, connection issues are not a problem. When you reenter the casino, the game resumes from the same point where it was interrupted. The virtual data is stored on the server, allowing you to pause it at any time.
The dealer gives you cards in a real-life game and does not pause when you wish. It's like playing blackjack at a brick-and-mortar casino. For example, if you leave the card on the table and go somewhere without deciding on the bet, the dealer would wait for you for some time, due to the rules, and then take away the cards and bet, assuming that you folded. Naturally, if other players were not at the table, the dealer could wait longer, but it was done to exclude or out of respect for players.
Live Dealers Online
The situation is the same in games with live dealers at online casinos.
They cannot ask other players to wait for you.
Mainly because they do not know how soon you log into your account. Indeed, it can happen in a year and may not happen at all. Consequently, the game will go on without you.
For this reason, before you start the game with live dealers in the new online casino for you, check the rules concerning the future destiny of your bets and cards after a connection break. Yes, it affects just one bet, but it can be significant.
Many online casinos broadcast live games from studios owned by separate companies. Casinos may contract with a company to provide the selected tables, where only their clients will play. However, most of the tables are shared by players from different casinos that work with the same studio. In this case, the rules are the same for all casinos.
Let's examine how to handle such cases in various studios where the game is broadcast with live dealers.
Evolution Gaming
The services of this company include online casinos such as 888, Betsson, Bet-at-Home, Betsafe, Expekt, PartyGaming, Unibet, and others. Here connection break is considered when the blackjack player decides not to take more cards (i.e., he stands).
This means that the deal is often disadvantageous for the user, regardless of whether it aligns with the basic strategy. From the side, it looks like a casino chose the path of least resistance.
Playtech
Games with live dealers from Playtech are available at Betfair, William Hill, PlayFortuna, Crypto Boss, Tropez, and other online casinos. The rules are more loyal to the users - hands continue to play after the break.
After disconnection, the player re-enters the casino and is automatically redirected to a similar "non-living" version of blackjack with a random number generator.
There, he can finish the last hand with cards on the table. If the connection is interrupted for a short time and then resumed before the end of the distribution, the user can play the game in live mode and have sufficient time to make a decision.
Such a scenario seems fairer to the players because, in any case, they play cards from the box. For them, a sudden disconnection does not give unpleasant surprises.
Evolution Games cannot provide such an opportunity to their clients because they do not have online games with a random number generator.
Vuetec
Vuetec serves Lucky Live Casino and Dublinbet. In these places, if the connection is lost, the player's bet made before closing (signal No More Bets) is canceled. If the game has progressed to the point where no new bid is received, the cards on the box will be drawn according to the basic strategy. The next you connect, you see a report on how this round was played.
Yes, this is not the worst option. All players should employ basic strategy, but not all are aware of it. Therefore, the computer can finish this hand more successfully than an inexperienced player.
Entwine Tech
The studio works with Bodog888. When the connection is broken, a blackjack player stops the card set (i.e., as in Evolution Gaming).
Microgaming
Surprisingly, this largest company serving such giants as Platinum Play, Royal Vegas, and All Slots has not spelled out rules for these situations. If a user leaves the game for any reason, their money on the line is still considered a bet. It is logical to assume that the situation will be treated as a termination of a set of cards because nothing else is out of the question.
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Conclusion
Naturally, when playing online blackjack with live dealers, it is advisable to have a reliable and uninterrupted internet connection. But even in this case, disconnections are not excluded.
Therefore, carefully review the rules and select the option that best suits you. Perhaps even if you play with a random number generator in your favorite casino, you can go to another casino if you want to try your luck in live blackjack.
